Update Shipping & Returns


We want to share with you the actions we are taking to deal with the current health emergency.


SHIPPING -

Due to the particular circumstances of this period, at this time of health emergency, we inform you that the shipping and delivery service may be delayed. As soon as there are any changes in the transport services, we will inform you about them here.


RETURNS -

The service is temporarily suspended.
We extend the return period to 30 days, starting from the reopening of all services.
Please wait for the authorisation from our Customer Service before making the return shipment.


CONTACTS -

Our Customer Service remains at your disposal for any information from Monday to Friday, from 08:30 AM until to 1:00 PM and form 2.30 PM until to 6:00 PM.
by phone (+39) 041 8380061 or by email at: customercare@hydrogen.it


Thank you for your understanding.